Customer Wire Policy
If you are wiring funds to Grand Title, please follow these instructions:
- CALL, don’t email: Confirm all wiring instructions by phone before transferring funds. Use the phone number from our website or a business card, not a prior email from Grand Title.
- BE SUSPICIOUS: You have to ask us about wiring funds. We will not ask for funds to be wired without a request from you. It’s not common for title companies to change wiring instructions and payment info. If you receive a call or email about a change to the wiring instructions, call our office back using the phone number from our website or business card.
- CONFIRM: Ask your bank to confirm not just the account number but also the name on the account before sending a wire.
- VERIFY: Call our office to confirm that the funds were received. The sooner it is detected that money has been sent to a wrong account, the better chance you have of recovering the money.
Congress recently passed the Gramm-Leach-Bliley (GLB) Act, which deals in part with how the financial services industry handles nonpublic personal financial information. GRAND TITLE COMPANY, INC. recognizes that the foundation of our business is maintaining your trust and confidence. In order to provide you with the most effective and beneficial service, we must maintain information about you. Keeping that information secure and private is important to us. This notice is provided to you so that you may know how we collect information about you, the type of information we collect, what we may disclose to our affiliates and non-affiliated third parties, and the steps we take to protect personal information about you.
What We Collect
First, we must collect a certain amount of personal information about you in order to provide customer service, offer new products or services, administer products, and fulfill legal and regulatory requirements. Therefore, as part of our servicing of your requests, we may obtain certain nonpublic personal information about you. This information includes facts and data that we receive from you, real estate agents, lenders, government agencies, and/or other authorized persons in varying manners, including but not limited to title orders, sales contracts, company required forms, telephone calls, correspondence, loan pay-offs, and other processing forms; facts and data about your transactions with us, our affiliates or others; and facts and data we receive from consumer reporting agencies.
What We Share
With respect to the information we collect about you:
- We collect and use the information to the extent needed to conduct our business and to meet our high-quality service standards;
- We restrict access to the information to authorized individuals who need to know this information to provide services and products to you;
- We maintain appropriate safeguards to protect information about you;
- We will verify that any persons requesting information about you or your relationship with us is entitled to such information prior to providing it.
- We share nonpublic personal information about you outside our company only to service your request, or as authorized by you, or as required or permitted by applicable law;
- We require any organization that provides assistance to us in providing services on our behalf to you to maintain the confidentiality of nonpublic personal information about you and not use such information for any other purpose; and
The law does permit us to share information about you with our affiliates, including insurance companies and insurance service providers. The law also permits us to share information about you with companies that perform marketing services for us, or other financial institutions that have joint marketing agreements with us. The information we share with our affiliates or service providers need not be directly related to our transaction with you.
If we change our privacy practices, we will provide you with notice of all material changes. This privacy notice supersedes all previous notices with respect to matters described herein.
It is our goal to ensure that all the information we collect is accurate and complete. Please notify us if you believe the information is inaccurate.
No Action is Required By You
You do not need to do anything as a result of this notice. It is meant to inform you of how we safeguard nonpublic personal information about you. You may wish to file this notice with your insurance papers.
We strive to maintain your confidence and trust.
Let's work together.
Schedule Your Closing Today!